Privacy Policy

Introduction to Our Privacy Commitment

At Fancy Familiars Dog Grooming & Care, located in St. Petersburg, Florida, we are deeply committed to protecting your privacy and the privacy of your beloved companions. This Privacy Policy outlines how we collect, use, protect, and share information when you visit our website at fancyfamiliars.com, book grooming services, or interact with us in any way. We believe that trust is as essential to our relationship with you as it is between a familiar and its guardian—and we take that responsibility seriously. By accessing our services, you agree to the terms outlined in this policy.

Information We Collect and How We Use It

We collect information to provide you with exceptional grooming services, personalized care recommendations, appointment scheduling, and to enhance your experience with Fancy Familiars. The information we gather helps us understand your dog's unique needs, maintain service quality, and communicate important updates about your familiar's care.

• Information you provide directly: name, email address, phone number, physical address, dog's name, breed, age, health conditions, behavioral notes, grooming preferences, and payment information when booking appointments or inquiring about our services.
• Information collected automatically: IP address, browser type, device information, pages visited, time spent on our website, referring website, and usage patterns through cookies and similar tracking technologies to improve our website functionality and user experience.
• We use collected data to: process and confirm appointments, provide personalized grooming recommendations, communicate service updates and special offers, process payments securely, improve our website and services, respond to inquiries, comply with legal obligations, and enhance the overall care experience for your familiar.

Data Protection, Security, and Your Rights

Your privacy and the security of your information are paramount to us. We implement comprehensive safeguards to protect your personal data from unauthorized access, alteration, or disclosure. You maintain control over your information and have the right to access, review, correct, or request deletion of your personal data in accordance with applicable privacy laws, including GDPR and CCPA.

• Data sharing practices: We do not sell or rent your personal information to third parties. We may share information only with trusted service providers (such as payment processors and appointment management systems) who are contractually bound to protect your data, and when required by law or legal process.
• Security measures: We employ industry-standard encryption, secure payment gateways, restricted access controls, regular security audits, and staff training to protect your information. However, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and protect your account credentials.
• Your privacy rights: You have the right to access your personal data, request corrections or updates, withdraw consent, request deletion of your information (subject to legal retention requirements), and opt out of marketing communications. To exercise these rights, please contact us using the information provided in Section 4.

Policy Updates and Contact Information

Fancy Familiars reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at privacy@fancyfamiliars.com or call us at (727) 555-0147. You may also reach out by mail at Fancy Familiars, St. Petersburg, Florida. We are committed to addressing your privacy concerns promptly and thoroughly.